Nova Scotia Works - Career Practitioner - Windsor, NS

Nova Scotia Works - Windsor Avon Region Community Development Association Job Title: Career Practitioner (Case Manager) Reports To: Executive Director Status: Full-time, contract as per funding agreements

Purpose of The Position

The Career Practitioner provides assistance, counsel and information to clients on all aspects of employment search and career planning. The Career Practitioner is responsible for helping clients secure sustainable employment through the development of individual “Return to Work Action Plans”.


Reporting to the Executive Director, the Career Practitioner provides service to all clients with the goal of increasing their employability. He/she will conduct assessments and will case manage clients to achieve an outcome where the client becomes employed, self-employed or returns to school.

The Career Practitioner will facilitate client and staff training workshops as required by the contract and as dictated by labour market needs. He/she must keep appropriate case records and documents and report on caseload when requested. He/she must also ensure that all business and operations are conducted in a responsible, confidential and ethical way. All work is guided by the Nova Scotia Career Development Practitioner Core Competency Profile and the policies of the Avon Region Community Development Association.


1. Client Service Delivery

  • Conduct client needs assessment; identify barriers to employment; develop an action plan to address barriers; monitor and evaluate plan; adjust as needed; provide follow-up and support

  • Provide information on all services offered and provide referrals to appropriate contacts and services

  • Provide information to clients on aspects of employment search and career planning

  • Interview clients to obtain employment history, educational background and career goals

  • Assess need for specific assistance such as financial aid or further training and refer clients to the appropriate services

  • Write all pertinent applications to obtain client funding

  • Prepare client action plans and subsequent progress reports

2. Administration

  • Update LaMPSS records as required, maintenance

  • Contact clients (BF)

  • Compile monthly stats required as per funding contract

  • Respond to inquiries re client records as appropriate

Knowledge, Skills and Abilities


The incumbent must have proficient knowledge in the following areas:

  • Working knowledge of career development theory and applications

  • Ability to define and manage career and personal development goals and transition

  • Adherence to inclusionary practice, ethical decision making, and respect for diversity

  • Solid understanding of assessment processes, tools and resources

  • Knowledge of barriers facing persons with disabilities

  • Evaluation of client abilities, achievements and personalities through the use of standardized testing protocols and instruments

  • Ability to gather data, compile and evaluate information and prepare reports


The incumbent must demonstrate the following skills:

  • Demonstrated literacy and numeracy skills

  • Team leadership and management skills

  • Strategic planning skills

  • Analytical and problem solving skills

  • Assessment and decision making skills

  • Effective verbal and listening communications skills

  • Computer skills including the ability to operate spreadsheets, word processing and database programs at a highly proficient level

  • Effective written communications skills including the ability to prepare reports

Personal Attributes

The incumbent must maintain strict confidentiality in performing the duties of Career Practitioner. The incumbent must also demonstrate the following personal attributes:

  • Be trustworthy, non-judgmental, friendly, caring, welcoming, sense of humour, committed to client progress and success

  • Maintain high standards of conduct suitable to the public nature of the position

  • be respectful

  • Possess cultural, social, political awareness and sensitivity

  • Be flexible

  • Demonstrate sound work ethics

  • Be consistent and fair

Required Qualifications

The Career Practitioner would be certified, in the process of obtaining certification, or willing to move forward with certification, with The Nova Scotia Career Development Association, as a Certified Career Development Practitioner.

The Career Practitioner would normally attain the required knowledge, skills and abilities through completion of a post-secondary program combined with several years of related experience in a like environment. Equivalencies may be considered.

Closing Date for application Noon, July 21, 2017

Please submit a detailed cover letter and a résumé outlining your education, work experience and names of three work-related references with telephone numbers, to:

Phil Long, Executive Director, Avon Region Community Development Association, P.O. Box 2313 Windsor, NS B0N 2T0; Fax: (902)798-6644;

Avon Region Community Development Association is committed to diversity and welcomes applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify, on your application form, cover letter, or on your resume.

Only candidates short-listed for an interview will be contacted.


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