Customer Sales and Service Agent


Job Type: Full Time

Location: 103-375 Pleasant Street, Dartmouth NS B2Y 4N4

At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. Join us and BE the Difference for the world’s best brands!

Rate: $13.50 PER HR

An additional $2.00 PER HR for Bilingual (French-English)

Rate applies after successful completion of training at $11.00 PER HR


Job Type: Full Time

Career Description/Summary:

We are currently looking for bold and tenacious Customer Sales and Service Agent. The Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience.

The Inbound Customer Sales and Service Agent will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations.

What we are looking for:

We are looking for motivated, sales driven, high-energy individuals to join our growing team. If you have the passion to sell and succeed, you can at CONCENTRIX.

  • Education: Minimum High School Diploma

  • Minimum 12 months experience in a direct sales environment

  • Call Centre and Customer Service experience an asset

  • Proven record of strong attendance and workplace success.

What we offer:

Concentrix provides our associates with:

  • Competitive salary

  • We offer an Industry Leading Incentive Program

  • Monthly performance incentives

  • Great Bonuses

  • Career Pathing and Advancement Opportunities

  • Health insurance (Eligibility requirements must be met)

  • Free parking, located on major bus routes, just across from the Woodside Ferry Terminal

The Company:

Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit

Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy

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