Information and Resource Specialist

Opportunity Place, a Nova Scotia Works Employment Services Centre, provides access to high-quality, inclusive services for employers and job seekers. Our services and supports are delivered by qualified career practitioners and counselors, and include career counselling, job search services and resources, job coaching, job development, employment workshops, and employer engagement.

To support our clients, we are hiring an Information and Resource Specialist for a maternity leave placement. Working cohesively within a team of employment services professionals, the successful candidate will be highly dynamic, organized and detail oriented, with outstanding people skills, highly adaptable and have a passion for helping clients to successfully achieve their career goals.

Information and Resource Specialist Responsibilities:

Gather and disseminate current and relevant career and employment information; determine the degree to which information and resources meet the needs of individuals and communities in which they are located; provide information on the support services available which can assist individuals and communities; gather and document initial client information and create case in LaMPSS; conduct service needs identification and/or employment readiness identification.

Collect, process, and keep track of information; perform reception duties, answer phones, use office

equipment; develop administrative forms and processes; create documents, filing systems, and record

keeping systems; input data; maintain schedules for activities; order supplies, manage stock room.

Information and Resource Specialist Skills and Competencies:

  • General

  • Good knowledge of community organizations, service providers, and referral agencies

  • Ability to access and effectively use information and communications technology; conduct research

  • Solid understanding of Labour Market Information and its applications

  • Career Development

  • Adherence to inclusionary practice, ethical decision making, and respect for diversity

  • Basic understanding of needs assessment principles and practice

  • Working knowledge of employment/career related services, programs and interventions

Education, Training, Certification and Experience:

  • Preference will be given to individuals with a Bachelor’s Degree/Post-Secondary/or equivalent education and work experience in the areas of Sociology, Psychology, Education, Business, Human Services or Human Resources

  • 2 years related experience in the field of career development would be considered an asset.

  • Excellent knowledge of the techniques, strategies, and tools required to carry out an effective job search

  • Experience working with persons with disabilities, Indigenous Peoples, African Canadians, other racially visible persons, and persons with employment barriers would be considered an asset.

  • Experience working in a team-spirited work environment

  • Experience delivering services and support in a client-centred work environment

  • Excellent grammar and spelling skills with ability to critique these functions

  • Proficient computer skills particularly in MS Word, Internet, PowerPoint, Email, with a reliable typing speed and accuracy

  • Understanding of the use of Social Media both as a job search technique and as a means to enhance the brand

  • Valid Nova Scotia Driver’s license is preferred and/or access to reliable transportation

  • Ability to secure a clear Vulnerable Sector Checks and/or Criminal Record Checks

  • Bilingual (French) considered an asset

Start Date: December 12, 2016

Please send your resume and cover letter in a Word Format, merged into one document to Margo Hudson by December 5, 2016.

We are committed to ensuring a diverse and inclusive workforce through equitable participation of Indigenous Peoples, African Canadians and other racially visible persons, persons with disabilities, and women in positions where they are under-represented. We value the representation of citizens of all ages.

All applicants who are members of an employment equity group are encouraged to self-identify.

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