Part Time Customer Service Representative
Part Time Customer Service Representative
Money Direct - Lower Sackville, NS Part-time
Education: High school graduate or equivalent
Experience: One or more years of previous customer service and cash handling experience Other skills: Self starter, team player, excellent interpersonal and communication skills, good analytical skills, excellent role model and leader, able to motivate and get the best from others, ability to work within the district on flexible shifts scheduled to operate during “retail business” hours of operations.
Responsibilities
Provide a high level of Customer Service
Cash cheques quickly and efficiently
General office duties proper use of equipment
Sell benefits of ancillary services to customers
Prepare collection files and assist in the collection process
Extensive knowledge of all safety and security procedures relating to the store
Extensive understanding of all company policies and procedures
Daily maintenance and upkeep of store
Expectations
Delivering a wide array of financial products and services in a branch environment
Providing exceptional customer service to a broad and diverse client base
Having an extensive knowledge of all Security Procedures relating to branch operations
Ensuring that cash and inventory controls are adhered to
Active involvement in the collection process for overdue accounts
General office administration
Support your team, manager and company with the overall growth and success in the business
Active in local area marketing, assist in the growth of the customers and the branch
Work independently with strong sole decision making skills
Organization, maintain neat and accurate records
Maintain the up keep on the branch
Complete tasks and assignments as directed by the Branch Manager
Requirements
High school diploma
Passionate about exceptional customer service
Thrive in a fast-paced team environment
Confident, assertive, well-organized and detail-oriented
Have an interest in financial services
Enjoy being challenged and finding solutions
Previous customer service and cash handling experience
Job Type: Part-time
Job Location:
Lower Sackville, NS
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
Cash Handling: 1 year
