Part Time Customer Service Representative

November 10, 2016

Part Time Customer Service Representative

Money Direct - Lower Sackville, NS
Part-time

 

Education: High school graduate or equivalent


Experience: One or more years of previous customer service and cash handling experience Other skills: Self starter, team player, excellent interpersonal and communication skills, good analytical skills, excellent role model and leader, able to motivate and get the best from others, ability to work within the district on flexible shifts scheduled to operate during “retail business” hours of operations.

 

 

Responsibilities

  • Provide a high level of Customer Service

  • Cash cheques quickly and efficiently

  • General office duties proper use of equipment

  • Sell benefits of ancillary services to customers

  • Prepare collection files and assist in the collection process

  • Extensive knowledge of all safety and security procedures relating to the store

  • Extensive understanding of all company policies and procedures

  • Daily maintenance and upkeep of store

 

Expectations

  • Delivering a wide array of financial products and services in a branch environment

  • Providing exceptional customer service to a broad and diverse client base

  • Having an extensive knowledge of all Security Procedures relating to branch operations

  • Ensuring that cash and inventory controls are adhered to

  • Active involvement in the collection process for overdue accounts

  • General office administration

  • Support your team, manager and company with the overall growth and success in the business

  • Active in local area marketing, assist in the growth of the customers and the branch

  • Work independently with strong sole decision making skills

  • Organization, maintain neat and accurate records

  • Maintain the up keep on the branch

  • Complete tasks and assignments as directed by the Branch Manager

 

Requirements

  • High school diploma

  • Passionate about exceptional customer service

  • Thrive in a fast-paced team environment

  • Confident, assertive, well-organized and detail-oriented

  • Have an interest in financial services

  • Enjoy being challenged and finding solutions

  • Previous customer service and cash handling experience

Job Type: Part-time

Job Location:

  • Lower Sackville, NS

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

  • Cash Handling: 1 year

Apply at: http://ca.indeed.com/cmp/Money-Direct/jobs/Part-Time-Customer-Service-Representative-dbc03941a2710cc1?q=Money+Direct

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