Relief Worker



Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s ten locations in Halifax, N.S. provide a continuum of care for youth ages 11-24 and their families. We offer important services and programs including shelter, food, housing support, health care, parenting support, recreation, education and employment services, and clinical therapy. Our team of caring professionals recognizes that each person who comes to us has individual needs as well as strengths. People are the leaders in their own lives; Phoenix is a leader in supporting them. To learn more about Phoenix Youth Programs, visit:

Phoenix serves hundreds of youth who collectively offer great diversity to the organization. To better serve the youth we aim to reflect their diversity in our staff contingent.


Job Summary: Relief Workers are called on a casual basis to work shifts at Phoenix Youth Shelter (emergency shelter), Phoenix House (long-term residence) and at Phoenix Centre for Youth (walk-in centre). We are hiring people who are available to work at least 20 hours per week. Although we cannot guarantee hours, we are usually able to provide Relief Workers with 30-40 hours of work per week. Relief Workers should be prepared to work in the three programs listed above and to work any time of day including awake-overnights.

Compensation: $15.50 per hour, Employee and Family Assistance Program

Hours of Work: Various shift lengths usually ranging from three to 12 hours, days, evenings and awake-overnights.

Training: Non-violent Crisis Intervention (NVCI), Suicide Intervention (ASIST) and Standard First Aid certification are requirements of the position to be obtained within six months of being hired if not already achieved. Phoenix regularly provides NVCI and first aid training with internal instructors and subsidizes the cost of the courses.

Screening Requirements: This position is subject to a criminal record check, vulnerable sector search, a child abuse register check and proof of education.


  • Provide support, crisis intervention and programming for youth.

  • Assess and address the needs of the programs’ youth.

  • Complete and maintain all logs, files and records as required and ensure confidentiality is protected.

  • Supervise and monitor the program’s activities and ensure that policies, security and safety are maintained.

  • Provide a supportive environment that promotes youth empowerment.


  • Bachelor of Social Work or an undergraduate degree in a related discipline.

  • Registration or Candidacy for Registration, certification or membership of a related professional body (if applicable).

  • Proven track record in establishing good working relationships with youth.

  • Demonstrated skills in the development of rapport and trust with youth; the creation of a safe and secure setting for youth; and ensuring that youth services are offered in a therapeutic and non-judgmental manner.

  • Ability to work from a youth-centred approach.

  • Demonstrated exceptional level of interpersonal, communication, organizational and youth service skills.

  • Non-violent crisis intervention (Crisis Prevention Institute preferable), suicide intervention (ASIST), standard first aid or a commitment to secure those requirements within six months of being hired.


  1. The questionnaire below;

  2. A resume and a cover letter (in Word or as a PDF document) with pertinent information about your qualifications to:

Karen Damtoft, Human Resources Manager with the subject line “Relief Worker”

Recruitment is on-going.


Please answer the following questions and include with your application. Thank you.


  1. I am employed:

  • Full-time, number of hours per week:

  • Part-time, number of hours per week:

  • Casual work, number of hours per week:

2. Number of positions I currently hold:

3. I am available to work:

Days e.g. 7 am – 3 pm oMon oTues oWed oThurs oFri oSat oSun

Evenings e.g. 3 pm – 11 pm oMon oTues oWed oThurs oFri oSat oSun

Awake overnights e.g. 11 pm – 8 am oMon oTues oWed oThurs oFri oSat oSun

4. How many hours per week would you like to work at Phoenix?

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