Operations Support Representative
Are you looking a customer service job that’s different? One that’s fun, positive, and offers opportunities to grow?
Starting in November, Manpower has multiple openings for temporary, full-time Operation Support Representatives with day-time hours in a call center environment, located in Sackville, NS. Our client is seeking experienced customer service agents to research and resolve issues, proactively notify customers about delays and product availability, compile emails for internal and external customers, and follow up with customers on unresolved/outstanding alerts in a timely manner.
Are you tired of working in the Fast Food or Retail industry and want to make a change? As a customer service representative in a call centre setting, you will: Use your strong customer service skills to communicate clearly with customers, empathize with their concerns, and assist them with their issues Use your friendly, calm demeanor to handle and resolve customer complaints in a positive, efficient manner. Use your computer skills to input data, track courier shipments for customers, respond to customer questions via chat and email, and compile email communications Work in a fast paced, fun environment that offers regular, full-time hours Shifts from 9:30am-6:00pm, Monday to Friday – no more late nights! Enjoy weekends off!
You will use your strong interpersonal and communication skills, as well as your customer service experience, to make customers feel at ease and comfortable while understanding their needs. You are able to multi-task effectively and speak with customers while using your strong computer skills to record the details of the call. You’re a team player who has great adaptability and initiative, and will use these skills to provide high level customer service to important clients.
Apply today to this excellent opportunity that offers: Full-time, guaranteed hours – no more weekends or irregular hours! A contract position with strong potential to lead to a permanent, full-time position with the company! Starting wage of $11.80/hour – or more, depending on your experience! Convenient location for those outside the city – avoid a long commute!