Telecommunications Sales and Service

August 16, 2016

 

NEW WAGE

20% INCREASE

 

Now Hiring!

         Telecommunications sales and service Experts

 

Minacs offers an industry leading incentive program

Drop by with your resume!

 

Apply today on line at dartmouth.recruiting@minacs.com

Or in person at 103-375 Pleasant Street, Dartmouth NS

 

Join us at our open house!!

Thursday August 18th, 2016

2:00 PM – 6:00 PM

 

NOW HIRING

Customer Sales and Service Agents

We offer an INDUSTRY LEADING INCENTIVE PROGRAM

We are looking for motivated, high-energy individuals to join our growing team.

If you have the passion to sell and succeed, you can at MINACS.

In the past three months Minacs Dartmouth employees have received over $210,000 in incentives!!

Come join our team today, and see for yourself how well Performance Pays!

 

Our doors are open to accept resumes:

Monday – Friday from 8:30 AM – 4:30 PM

375 Pleasant Street Suite 103 Dartmouth, NS

 

JOIN/SEARCH/APPLY BY PHONE:  www.jobs.net/jobs/minacs  Search Job #785499

 

Hours of Operation: Monday – Friday 7:30 AM - 9:15 PM

                                                            Saturday - Sunday 8:00 AM – 6:30 PM

*Must be available to regularly work any shift within the above hours of operation; shift lengths may vary based on operational requirements

 

NEW WAGE INCREASE OVER 20% AFTER FULLY PAID TRAINING ($11.00 PER HOUR) 

$13.50 PER HR (English)

$15.50 PER HR (Bilingual)

 

What’s in it for you?

  • Bonuses 

  • Incentives

  • Discounts

  • Great Benefit Package (medical, vision, dental)

  • Great Team Environment

  • Casual Dress Code

  • No Late Shifts

  • On all major bus routes, as well as a hop, skip and jump to the ferry.

Description of Role

 

The Telecommunications Customer Sales Representative is the first point of contact for selling products and services to our customers and responding to billing and general inquiries. The CSR will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience; and will take ownership and resolve customer requests through first call resolution.

The CSR will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations. The CSR handles a wide variety of calls, identifies service problems, and initiates appropriate action to resolve any concerns.



Skills

  • Proven consultative sales skills developed with the use of strong relationship building skills.

  • Excellent computer skills with the ability to simultaneously use multiple enterprise applications.

  • Ability to solve problems and customer issues in an efficient manner, using the proper tools and processes.

  • Influence and negotiation skills fueled by strong confidence and professionalism.

 

Responsibilities

 

  • Personalize each call by performing needs analysis and customer assessment. Calls are tailored to each specific customer, and call types will vary based on customer’s current relationship with the client.

  • Continually maintain program/product knowledge, and educate customers about the client’s product features and benefits.

  • Meet or exceed specific performance standards.

  • Utilize quality call handling processes, complete the sales order process with online tools

 

Behaviors

  • Strongly motivated by meeting individual and team goals.

  • Enthusiastic about personal development and being coached to succeed.

  • Positive attitude toward a customer and sales driven environment.

  • Thrives in a fast-paced environment

 

Background and Experience

 

  • Education: Minimum High School Diploma

  • Minimum 12 months experience in Customer Sales & Service

        Call Centre and Sales experience an asset

  • Proven record of strong attendance and workplace success.

 

Come join the Minacs family where you will be part of a fun, professional work place - where 95% of the management team started out in a position just like this!

 

JOIN/SEARCH/APPLY BY PHONE:  www.jobs.net/jobs/minacs  Search Job #785499

 

Minacs is an Equal Opportunity Employer

We thank all applicants, however only those under consideration will be notified.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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