Customer Sales and Service Agent


Customer Sales and Service Agent

English & Bilingual (English-French)

We are looking for motivated, high-energy individuals to join our growing team. If sales and customer service are important to you, and you thrive in a dynamic, fast-paced environment, you have found the job you have been looking for. At Minacs we care about our employees, and want you to succeed in every way possible.


Come join our team today, and see for yourself how well Performance Pays!

Hours of Operation: Monday – Friday 7:30 AM - 9:15 PM

Saturday - Sunday 8:00 AM – 6:30 PM

*Must be available to regularly work any shift within the above hours of operation; shift lengths may vary based on operational requirements

Rate: $11.00 Per Hour (English)

$13.00 Per Hour (English-French)

What’s in it for you?

  • Bonuses

  • Incentives

  • Discounts

  • Great benefit package (medical, vision, dental)

  • Great team environment

  • Excellent training

  • Casual dress code

  • On all major bus routes and a hop, skip & a jump from the ferry

  • No late night shifts

Description of Role

The Telecommunications Customer Sales Representative is the first point of contact for selling products and services to our customers and responding to billing and general inquiries. The CSR will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience; and will take ownership and resolve customer requests through first call resolution.

The CSR will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations. The CSR handles a wide variety of calls, identifies service problems, and initiates appropriate action to resolve any concerns.

Background and Experience

  • Education: Minimum High School Diploma

  • Minimum 12 months experience in Customer Sales & Service

  • Call Centre and Sales experience an asset

  • Proven record of strong attendance and workplace success.

Come join the Minacs family where you will be part of a fun, professional work place - where 95% of the management team started out in a position just like this!


Minacs is an Equal Opportunity Employer

We thank all applicants, however only those under consideration will be notified.

Follow Us
  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square