Customer Sales and Service Agent
English & Bilingual (English-French)
We are looking for motivated, high-energy individuals to join our growing team. If sales and customer service are important to you, and you thrive in a dynamic, fast-paced environment, you have found the job you have been looking for. At Minacs we care about our employees, and want you to succeed in every way possible.
We offer an INDUSTRY LEADING INCENTIVE PROGRAM!
Come join our team today, and see for yourself how well Performance Pays!
Hours of Operation: Monday – Friday 7:30 AM - 9:15 PM
Saturday - Sunday 8:00 AM – 6:30 PM
*Must be available to regularly work any shift within the above hours of operation; shift lengths may vary based on operational requirements
Rate: $11.00 Per Hour (English)
$13.00 Per Hour (English-French)
What’s in it for you?
Great benefit package (medical, vision, dental)
Great team environment
Casual dress code
On all major bus routes and a hop, skip & a jump from the ferry
No late night shifts
Description of Role
The Telecommunications Customer Sales Representative is the first point of contact for selling products and services to our customers and responding to billing and general inquiries. The CSR will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience; and will take ownership and resolve customer requests through first call resolution.
The CSR will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations. The CSR handles a wide variety of calls, identifies service problems, and initiates appropriate action to resolve any concerns.
Background and Experience
Come join the Minacs family where you will be part of a fun, professional work place - where 95% of the management team started out in a position just like this!
Minacs is an Equal Opportunity Employer
We thank all applicants, however only those under consideration will be notified.