Sharepoint Software Administrator

Auto req ID6522BR

Posting titleSharePoint Software Adminstrator

Position profileThe SharePoint Software Administrator is part of the SharePoint application portfolio management team in IT at CN. Their main role is to support and help Site administrators from different business units maintain their SharePoint sites based on defined CN governance and Microsoft best practices. Responsibilities include but are not limited to:

  • Troubleshoot SharePoint related issues/inquiries and follow up with backend support when required

  • Provide support to customer's analysts and end-users : analyze business needs, document requirements, and design SharePoint technical solutions with customers.

  • Provide technical guidance on projects involving SharePoint.

  • Develop concepts and best practices for SharePoint sites and solutions

  • Participate in the planning, development and execution of SharePoint infrastructure upgrades and migrations

  • Maintain search services, including defining search scopes

  • Provide coaching and training to site administrators.

  • Develop and maintain procedures and documentation

  • Maintain a clear understanding of CN SharePoint Governance and how it aligns with CN‘s needs and goals

  • Participate in application portfolio management activities, including Product lifecycle management, cost of ownership,..

  • Provide daytime and off-hour support (on rotation).

Key Deliverables

  • Issue resolution and root cause analysis

  • Documented solutions

Required Experience & Skills

  • 3+ years of experience with Microsoft SharePoint Administration

  • Knowledge of SharePoint Taxonomy, Metadata, Content Management, Collaboration, Custom Web Parts, Reports, Search, Master Pages, Content Types, Features, Active Directory

  • Proven, solid hands-on experience in configuring and customizing Share Point workflows

  • Ability to gather information and resolve issues independently

  • Ability to identify, manage, and track progress and escalate issues as needed

  • Great communication and customer service skills.

  • Acute Business Analysis skills

  • Ability to understand and document customer needs from a business perspective.

  • Ability to quickly understand assignments and work independently

  • Ability to communicate to technical and non-technical associates through all levels of the organization

  • Ability to multi-task in a changing environment

  • Work effectively with peers and supervisor(s)

  • Bilingual English and French

Key attributes: dependable, trustworthy, team player, follows direction, maintains consistency and tight timelines, quality conscious, highly energetic, go getter and self-starter Assets:

  • 2+ years of experience in the use of Share Point Designer 2013, JQuery, XSLT, CAML, LINQ, CSS, JavaScript, dynamic HTML 5.

  • MS Visual studio





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