Dispatcher

http://jobs.cn.ca/jobs/6472BR/Canada-Qu%C3%A9bec-Montreal-Security-Dispatcher#.VyDO1Hp1f7o

Auto req ID6472BR

Posting titleDispatcher

Position profileCanadian National (CN) is seeking a Bilingual Dispatcher to assume responsibility for radio dispatching and response in both official languages. The position:

• Prioritize incoming telephone calls

• Radio dispatch CN Police in the U.S. and Canada when incidents occur

• Coordinate actions between local emergency services and CN forces

• Monitor CN Police Officers' safety as they go about their duties

• Assist CN employees in emergency situations

• Update and maintain various databases

• Enter and retrieve information through CPIC (Canadian Police Information Centre)

· The ideal candidate must have:

• Fluency in English and French, both verbal and written.

• Completed a college degree (a field related to security is an asset, as is completion of Emergency Dispatch Course).

• Pertinent experience working in emergency dispatch.

• Ability to work in a computerized environment, including multiple databases, spreadsheets and word processing software.

• Excellent customer service skills; ability to listen and assist people in emergency situations.

• Proven ability to work as part of a team.

• Proven ability to multi-task and effectively deal with a number of urgent situations simultaneously.

• Advanced ability to demonstrate good judgment, think critically and problem solve. Action oriented.

Training requirements: · The successful candidate will undergo six weeks of training with a coaching officer. Successful completion of the training program is mandatory in order to work as a Dispatcher, Police Services.

CityMontreal

State/ProvinceQC

CountryCanada

CompanyCN