Night Attendant


THE PINES RESORT

Job Description

DEPARTMENT: Housekeeping REPORTS TO: Executive Housekeeper

POSITION: Night Attendant

JOB SUMMARY: This job exists to provide cleaning service for all public areas between the hours of 3:30pm to 10:00pm.

EDUCATION & EXPERIENCE:

  • At least one year of experience in a hotel or a related field preferred.

TOOLS & EQUIPMENT:

  • Vacuum

  • Mop, bucket & rags

  • 2 way radio

PHYSICAL REQUIREMENTS:

  • Ability to work shifts

  • Lifting- Exerting up to 20 pounds of force, pulling, pushing

MENTAL REQUIREMENTS:

  • Must be able to prioritize work

  • Must be able to work without supervision

  • Must be able to make decisions based on guest use

  • Must be able to work quietly

  • Must be effective at listening to, understanding, and clarifying information.

  • Must be able to convey information

DUTIES AND FUNCTIONS

  • Clean all public areas of Main hotel

  • Clean public washrooms of main hotel

  • Stock all public washrooms with supplies

  • Clean elevators (inside and out) including door tracks

  • Clean the tops of all pop machines

  • Clean The Spa

  • Clean Digby Hall

  • Do Turn Downs and answer guest requests

  • Restock cart at end of Shift

  • Other duties as assigned

  • Follow all Policies and Procedures in accordance with the Employee Handbook.

DUTIES

  • Sign in keys in housekeeping and get any additional information

  • Clean staff washrooms

  • Clean public washrooms

  • Remove all garbage form offices and clean

  • Sweep lobby floors (when there isn’t any traffic)

  • Clean the windows in the doors by the gift shop

  • Clean mirrors in lower lobby

  • Carpet sweep halls

  • Sweep exit stairwells, windows

  • Turn downs and deliveries upon request

  • Spa cleaning.

  • Digby Hall rotational

  • Sign out and leave keys at Front Desk

ROTATIONAL SCHEDULE FOR DIGBY HALL

MONDAY Clean windows and doors

TUESDAY Scrub washroom floors

WEDNESDAY Vacuum all floors

THURSDAY Wipe down walls in washrooms

FRIDAY Clean all window ledges

SATURDAY Wipe down all woodwork

SUNDAY Dust off all lights

These duties are to be done after regular duties.

TURN DOWN SERVICE

  • When announcing your presence “Turn Down Service” and knock (X3)

  • Remove any guest items from bed and place neatly aside

  • Pull back bedspread; fold sheet and blanket to form a point in the centre of the bed. Fold this point about 6” bring the bedspread up so that it is even with the top of the sheet and blanket. Place the pillows at the top of the bed, fluffed. Place the guest items neatly back on the bed

  • Remove and replace dirty glasses

  • Collect any food service dishes, set outside the door and take to the kitchen when finished with room

  • Empty and clean the trash can

  • Straighten any newspaper or magazines, return iron and ironing board if out

  • Remove dirty linen from the bathroom. Replace with fresh

  • Straighten and wipe down vanity area. Dry and polish fixtures and tub

  • Check toilet and facial supplies, replenish if necessary

  • Close the drapes

  • Turn on bedside lamps, turn off all other lights

  • Turn radio to AVR, low volume

  • Place chocolate on pillows

  • Visually scan the room to make sure that you did all things

  • Ensure that the door is locked behind you when you leave

REPORT OR CORRECT ANY SAFETY OR SECURITY DEFICIENCIES. THEY ARE TO BE CONSTANTLY ON THE ALERT FOR ANY UNSAFE OR UNSECURE AREAS, WHICH MAY THREATEN THE WELL BEING OF GUESTS OR COWORKERS OR THE MAINTENANCE AND SECURITY OF THE HOTEL PROPERTY AND REACT ACCORDINGLY.

#digbypines #nightattendant

Archive
Follow Us
  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square